At the following point we provide you some useful download links...
...such as our price list or a PDF form for complaints and spare parts.
If you want us to send you our catalgue with a courier, please fill in this form.
The NEW Metal Catalogue will be available in the middle of February. Please note that we will not send out any old catalogues until then!
Please note that only completely filled out forms can be processed!
Thanks for your order.
Complaint notification form (for dealers & distributors)
- detailed error description
(What is the problem / defect; detailed error description of the problem; what caused the problem / defect, or what was the last action before you noticed the problem / defect).
- Copy of Invocie (Upload as PDF or Image)
- Pictures where we can see the problem (Upload)
- Serial Number of the machin (according type-plate)
Information for end users:
Thank you for your request!
Our customer service will attend to it immediately.
Spare parts request
Spare parts request form
This makes identification easier for us and enables faster processing!
- What caused the defect of the spare part in question or what was the last activity performed before you noticed the problem/defect?
- In case of electrical defects - has the machine been checked by a certified electrician?
Thank you for your assistance!
Thank you for your inquiry!
An employee will take care of it immediately